Frequently Asked Questions

Age eligibility in Rishikesh depends on the river stretch and rapid grade under UTDB safety guidelines. Family-friendly stretches like Brahmpuri (9 km) welcome participants aged 14+ (up to 60–65 years), while Shivpuri (16 km) and Marine Drive (24–26 km) require participants to be 15 to 55 years old. For the extreme 35–36 km Kaudiyala River Rafting expedition (which includes the Grade IV rapid The Wall), participants must be at least 18 years old with strong physical fitness.

We organize our river rafting expeditions in small groups of 6 to 8 people for the best experience. However, if you're traveling in a larger group, we can accommodate that as well. Smaller groups allow for more personalized attention from our guides and a more intimate adventure experience.

The best time for river rafting in Rishikesh is from September to June. October to May offers the most ideal conditions with good water levels and pleasant weather. September and early June provide thrilling flows for experienced rafters, while the winter months (December-February) offer more moderate rapids suitable for all skill levels.

The distance between Rishikesh city center and Shivpuri (our main rafting starting point) is approximately 19 kilometers. The drive takes about 45-60 minutes depending on traffic conditions. We provide complimentary transportation from Rishikesh to the rafting starting points.

Yes, mobile networks work well throughout the rafting area. All major Indian telecom providers (Airtel, Vodafone, Jio, BSNL) have good coverage in Rishikesh and along the river route. You'll be able to stay connected with your family and share photos of your adventure in real-time.

Pack light and focus on adventure-ready clothing. Bring quick-dry shorts, t-shirts, comfortable shoes, sunscreen, sunglasses, and a hat. We provide all safety equipment including life jackets, helmets, and paddles. Leave valuables and electronics at your accommodation as waterproof cases are recommended if you must bring them.

Absolutely! Our experienced guides provide comprehensive safety briefings and ensure everyone is comfortable throughout the journey. We use professional-grade equipment and follow strict safety protocols. Most of our customers are first-time rafters who have unforgettable, safe adventures.

Yes, we offer convenient transportation services. We can arrange pickup from Delhi (approximately 6-7 hours drive) or Haridwar (about 30-45 minutes). Transportation costs are included in most of our packages or can be arranged separately at reasonable rates.

Most of our packages include breakfast, lunch, and dinner. We serve nutritious, vegetarian-friendly meals with non-vegetarian options available. Our camp chefs prepare fresh, hygienic food using local ingredients. Special dietary requirements can be accommodated with advance notice.

We offer flexible booking policies. Date modifications and cancellations are available up to 7 days before your trip (subject to standard cancellation terms). For cancellations within 7 days, standard charges apply depending on the timing. We recommend travel insurance for complete peace of mind.